Last updated April 2017
We are registered with the Data Protection Act and store your data in accordance with this act. For the purposes of the Data Protection Act 1998, the data controller is Beehive Toy Factory Ltd.
Information we collect
When you order products through the website, we will collect your name, contact and billing information, transaction and credit card information. We use this information so that we can contact customers if there is a query with their order, for internal record keeping and for marketing purposes.
We may also ask you for information when you contact our customer service team. If you contact us, we may keep a record of that correspondence. If you telephone us, we may keep a recording of that call for training and monitoring purposes.
We will only ask for your payment or credit card details if you are placing an order. We will never ask you to confirm or supply any account or credit card details via email or text message. If you receive such an email or text message, please do not respond and notify us immediately at: email@example.com.
Consent to use of Data for Marketing Purposes
When placing an order with us, we will ask for your email address and/or mobile telephone number so that we can send you information confirming your order.
We would also like to use your data, and permit selected third parties to use your personal data, to provide you with information about goods and services which may be of interest to you. We will only contact you by electronic means (email) or post with information about goods and services similar to those which were the subject of a previous sale to you. Where we permit selected third parties to use your data, we (or they) will contact you by electronic means or post only if you have expressly consented to this.
You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you before collecting your data if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data.
If at any time you wish to unsubscribe to our mailing list please let us know by sending an email to firstname.lastname@example.org.
Your Access Right
You may request details of personal information which we hold about you under the Data Protection Act 1998. A fee of £10 will be payable. If you would like a copy of the information held on you, please write to:
The Customer Services Manager
Beehive Toy Factory Ltd
Lopen Business Park
Somerset, TA13 5JS
If you believe that any information we are holding on you is incorrect or incomplete, please write or e-mail us as soon as possible to the above address. We will promptly correct any information which was found to be incorrect.
Our site uses session and persistent cookies. Session cookies operate from the moment you log on to the site until the moment you log off, once you log off session cookies are deleted. Persistent cookies are not deleted after each session and can be used to improve your shopping experience for instance remembering items in your shopping bag.
Strictly Necessary Cookies are essential for the operation of our site. They include, for example, cookies that allow items to be added to the shopping bag and enable you to login to secure areas of our site.
Analytical/Performance Cookies collect anonymous data about visitors. We use the data to improve your future experience and identify issues that our users may be experiencing.
Targeting Cookies are used to record your visit to our site. We use this information to tailor our site and products to your activity. We may share details of what you click on with other organisations such as advertisers, to help us measure the effectiveness of promotional campaigns.